wdyrt?

Reading feedback is easy. Reading 500 pieces of feedback is a full-time job.

Most companies collect feedback. Few companies actually use it. The data sits in a spreadsheet, occasionally skimmed, rarely analyzed systematically.

AI changes the math.

The volume problem

Good feedback collection creates a volume problem. If your widget gets 50 responses a day, that's 1,500 responses a month. No human is reading all of that carefully.

So what happens? Someone skims the most recent entries. Maybe they spot-check older ones. The patterns hiding in the aggregate data go unnoticed.

Automatic categorization

Every piece of feedback that comes through wdyrt gets automatically categorized:

Bug reports
Feature requests
UX issues
Praise
General feedback

This happens instantly, without human review. Now instead of 500 undifferentiated responses, you have organized buckets you can prioritize.

Sentiment detection

Is this feedback positive, negative, or neutral? AI figures this out automatically.

This lets you spot trends. Are negative responses increasing? Did that last release make people happier or angrier? You can track sentiment over time without reading every word.

Theme extraction

This is where it gets powerful.

AI reads all your feedback and identifies recurring themes. Not just keywords—actual concepts.

"Checkout confusion" might appear as: - "I got lost at checkout" - "Couldn't figure out how to pay" - "The payment page was confusing" - "Where do I enter my credit card?"

A keyword search wouldn't catch all of these. AI understands they're all saying the same thing.

Prioritization

When you can see that 47 people mentioned checkout issues and 3 people mentioned font size, prioritization becomes obvious.

Without AI, these patterns hide in the noise. With AI, they surface automatically.

Human judgment still matters

AI tells you what people are saying. It doesn't tell you what to do about it.

Maybe those 47 checkout complaints are all about a feature you intentionally designed that way. Maybe the 3 font complaints are from your most important customers.

AI is a tool for surfacing patterns. Humans still make the decisions.